Terms of Service

These Terms of Service (“Terms”) govern your use of the Perrault Tech website and services. By accessing our site, booking a call, or engaging us for services, you agree to these Terms. If you don’t agree, please don’t use our site or services.

Perrault Tech provides AI automation and digital services, including AI voice receptionists, AI-driven marketing, custom web development, and business process automation. Services are delivered on a done-for-you basis under a separate proposal or agreement that specifies scope, deliverables, and pricing. These Terms apply alongside any such agreement; if there is a conflict, the signed agreement controls.

Project pricing, setup fees, and monthly retainers are set out in your proposal. Unless stated otherwise: setup fees are due before work begins; retainers are billed in advance each cycle; and managed ad spend, where included, is separate from our fees. Invoices are due on receipt unless agreed otherwise, and late or missed payments may pause or suspend active services.

To deliver great work, we rely on you to:

• Provide accurate information and timely feedback
• Grant the access we need to your accounts and tools
• Hold the rights to any materials you give us
• Use our services lawfully

If your service involves calling or messaging your customers (including AI calls or texts), you are responsible for obtaining the necessary consents and following the rules that apply to you — including call-recording, telemarketing, and anti-spam laws such as Canada’s CASL and, where applicable, the US TCPA.

You agree not to use our services or deliverables to break the law; send unsolicited spam or deceptive messages; harass, defraud, or harm others; infringe intellectual property; or attempt to disrupt or reverse-engineer our systems. We may suspend services for violations.

Upon full payment, you own the final deliverables created specifically for you — such as your website content and brand assets — except for third-party components and our pre-existing tools, frameworks, code, and methods, which remain ours and are licensed to you for use within your project. We may display non-confidential work in our portfolio and case studies unless you ask us in writing not to.

Our solutions are built on third-party platforms (for example, Retell, GoHighLevel, Vercel, and telephony carriers). Your use of those services may be subject to their terms, and their availability and pricing are outside our control.

Our AI systems are powerful but not infallible. AI-generated responses, transcriptions, and automations may contain errors and should not be treated as professional, legal, financial, or medical advice. We design for accuracy and recommend human oversight for high-stakes interactions. You are responsible for how AI outputs are used in your business.

We deliver our services with professional care and skill. Beyond that, our site and services are provided “as is,” without warranties of any kind, express or implied. We do not guarantee specific results — such as a particular number of leads, bookings, conversions, or revenue — as outcomes depend on many factors beyond our control.

To the fullest extent permitted by law, Perrault Tech is not liable for indirect, incidental, special, or consequential damages, or for lost profits or revenue. Our total liability for any claim relating to our services will not exceed the fees you paid us for the specific service in the three (3) months before the claim arose.

You agree to indemnify and hold Perrault Tech harmless from claims, damages, and expenses arising out of your misuse of our services, your content or materials, or your violation of these Terms or applicable law — including the consent and anti-spam requirements that apply to your communications.

Either party may end an ongoing engagement as set out in your agreement, typically with written notice before the next billing cycle. We may suspend or terminate services for non-payment or breach of these Terms. Fees already earned remain payable.

Each party agrees to protect the other’s confidential business information and to use it only to deliver and receive the services. This obligation continues after our engagement ends.

These Terms are governed by the laws of the Province of Saskatchewan and the federal laws of Canada applicable there, without regard to conflict-of-law rules. Disputes will be handled in the courts located in Saskatchewan.

We may update these Terms from time to time. The “last updated” date reflects the latest version, and continued use of our services means you accept the changes.